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Online Delivery

Submitted by 21232f297a57a5a... on Thu, 09/24/2009 - 9:29am

As most online courses are accessed via the Internet, it is important that graduate students have an appropriate computer configuration. On this page you will find information about technology requirements, delivery tools, and technology support.

Technology Requirements

We recommend that you meet the following system requirements in order to successfully use our technology.

Laptop or Desktop or Tablet running:

Microsoft Windows Vista, Windows 7, Windows 8, or Windows 8.1 [Adobe Flash Required]
Apple Mac OS 10.9 (Mavericks), OS 10.8 (Mountain Lion), or OS 10.7 (Lion) [Adobe Flash Required]
Google Chrome OS [Adobe Flash Required]
Apple iOS 7 or Higher [App Required]
Google Android 2.3.4 (Gingerbread) or higher [App Required]
Google Android 4.0 (Ice Cream Sandwich) or higher recommended [App Required]

For Laptops and Desktops a Headset with mic, preferably USB, is recommended. For Tablets, a pair of compatible ear buds with a mic is recommended.

Delivery Tools

Graduate students enrolled in professional programs are often separated geographically. Their courses are delivered in a variety of formats. At the University of Calgary, web-based courses are taught using Desire2Learn and Adobe Connect. Face-to-face courses are offered in classroom settings at the UofC or off-site. More than one method of delivery may be used in a single course.

Timetables and course outlines will indicate the intended mode(s) of delivery.

Desire2Learn Course Management System

Desire2Learn is a modern and robust learning management system, produced by a Canadian company. It is designed to work on any modern web browser, on any computer operating system. The interface is also optimized for use on mobile devices, and several dedicated applications are available for iOS.

Students can access their Desire2Learn courses through the myUofC, using a web browser, i.e., Firefox, Opera. For additional Desire2Learn related information and other technology resources please visit: 

Adobe Connect

This is a web-based virtual classroom system, which allows participants to interact synchronously (same time) with full two-way audio, instant messaging and a shared, interactive whiteboard. The white board can be used spontaneously for oral explanations, group work, and prepared PowerPoint presentations. The sessions can also be recorded for listening and viewing at a later time.

Class sessions in Adobe Connect are accessed via the appropriate course in the Online Rooms page of Desire2Learn.

Technical Support

University of Calgary Information Technology (IT) provides support for Desire2Learn users. Email the IT Support Centre at or call 403.220.5555, Monday to Friday 8:30 am - 4:30 pm MST.

Off-campus support for students and instructors with issues related to Desire2Learn and Adobe Connect is also provided.

Contact the GPE distance delivery technology support team by emailing to