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FAQ's

Who conducts psychoeducational assessments at ISE?

  • ISE provides a practicum experience for graduate students in School and Applied Psychology and Counselling Psychology programs in which to develop skills appropriate to their areas of study. The clinicians in ISE are graduate students who are applying assessment skills under the supervision of a Clinical Supervisor, who is a Registered Psychologist.


What is a psychoeducational assessment?

  • Psychoeducational assessment is an integrative process in which a psychologist collects information about a student’s functioning, from a variety of sources, in order to better understand the student’s unique profile of strengths and needs, usually related to a specific question e.g. Why is my child struggling with writing and what interventions will help improve his writing skills? Some of the information will come from talking with the child’s parents and teachers about the patterns of behaviour exhibited at home and at school. As well, information may be collected in the form of checklists or rating scales. When possible, the psychologist will also review school records and observe the child at school.

  • Psychoeducational assessments typically include standardized measures of intellectual functioning, academic achievement, and social/emotional functioning. Depending on the referral question, the psychologist may administer other assessments related to memory, attention, language or other relevant areas of functioning. The specific assessment measures will be determined by the psychologist once s/he has a clear understanding of the reasons for the referral. The information obtained from the assessment will be used to answer the referral question(s). At the end of the process, the psychologist will typically arrange a feedback meeting to explain the findings and strategies/suggestions to support the student and subsequently provide the parent with a written report.


What should I expect if I come to ISE for a psychoeducational assessment?

  • Screening: Applications are considered for a specific term in the academic year of the University of Calgary. After you have read the introductory information about accessing psychoeducational assessment services, and submitted the required application forms, your application will be screened to determine eligibility for the term. You will be notified of the decision within one month of your submission. Eligible clients will be contacted to set up an intake interview.

  • Intake Interview: During the intake interview, you will be provided with detailed information about ISE and the assessment process and sign forms which document your consent.

  • The clinician will ask questions to better understand the concern(s) you have about your child (e.g., how long it has been a concern? under what circumstances is it better or worse? what helps? what interventions you have tried? etc.). The clinician will use this information to determine which assessments would best answer the questions you have.

  • Observations: If possible, the psychologist may arrange to observe your child at school and/or to obtain information from school personnel to better understand how your child behaves and approaches academic tasks at school.

  • Assessment: The formal assessment phase may vary depending on a number of factors. Typically, during the first assessment appointment, the psychologist will administer an intellectual and an academic measure. They will use this information to refine their understanding of your child and may have your child come back for some additional assessment. Most assessments can be completed in two sessions; however, in some cases additional sessions will be necessary.

  • Feedback: After the assessment is complete, the psychologist will use the information to write a report and will make an appointment for you to come back and discuss the results of the assessment.

  • Supervision: Throughout the process, student clinicians are supervised by Registered Psychologists.


Where and when are the services provided? 

  • Integrated Services in Education is located on the fourth floor (Room 408) in the Education Tower at the University of Calgary.

  • Office hours are 8:30 AM to 4:30 PM Monday to Friday.


How much does an assessment at ISE cost?

  • ISE charges a flat fee of $1,350.00 for an assessment, payable at the first appointment.

  • ISE accepts cash, debit or credit cards (VISA, MC, AMEX).


Do I need to stay during the assessment?

  • You are welcome to stay in the waiting area during the assessment; however, you may also leave and return at the time indicated by the clinician. Should you choose to leave ISE, you will be asked to provide a contact number in case the clinician needs to contact you.


If we are here over the lunch break, where can we eat?

  • You are welcome to visit the food fair in MacEwan Hall which offers a variety of food options.

  • Brews & Blends is located on the second floor of the Haskayne School of Business (Scurfield Hall). This casual dining area offers coffee, tea, smoothies, snacks and light lunch options. It can be accessed by taking the +15 on the second floor of the Education Tower towards Haskayne/Scurfield Hall.

  • Please see the campus map for the locations.


Is the cost of my psychoeducational assessment covered by insurance?

  • ISE does not provide third party billing; however, a detailed billing receipt will be provided to you at the end of the process.

  • It is your responsibility as the policy holder to contact your insurance company to find out if they will pay for your psychoeducational assessment and to determine the process for reimbursement.


What populations does ISE provide services for?

  • ISE provides assessments for school-aged children including those transitioning into and out of K-12 schooling (approximately ages 4-20).


Does ISE provide any intervention services?

  • ISE provide Reading Intervention Services to children in grades 2 to 4. For more information, please go to "Our Services"


Will my child’s school get the results of the assessment?

  • You will receive the final report and choose with whom you would like to share it. It is often beneficial to share this information with your child’s school in order to support educational planning and interventions.

 

PACE

PACE

Winner of the CPA Foundation Access to Innovative Psychological Services Award